Privacy Policy
Effective Date: October 1st, 2023 (Rev. 1.1)
- Introduction
Welcome to Gigatech MSP! At Gigatech MSP, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with our Managed Service Provider (MSP) services. By using our services, you agree to the terms of this Privacy Policy.
- Information We Collect
2.1. Personal Information: We may collect personal information such as your name, contact details, email address, and job title when you register for our services or communicate with us.
2.2. Device and Usage Information: We may collect information about your device and how you use our services, including your IP address, browser type, operating system, and usage patterns.
2.3. Log Data: When you use our services, we automatically collect log data, which may include information about your interactions with our platform and any diagnostic data related to technical issues.
2.4. Cookies and Similar Technologies: We use cookies and similar technologies to enhance your user experience, gather analytics, and track usage patterns. You can manage your cookie preferences through your browser settings.
- How We Use Your Information
3.1. Service Delivery: We use your personal information to provide, maintain, and improve our MSP services, respond to your requests, and communicate with you about updates or changes to our services.
3.2. Security and Compliance: Your information is crucial for the security and compliance of our services. We may use it for authentication, monitoring, and to investigate and prevent security incidents.
3.3. Customer Support: We may use your information to provide customer support and assist with technical issues or inquiries.
3.4. Marketing and Communications: With your consent, we may use your contact information to send you marketing materials, newsletters, or updates about our services. You can opt out of these communications at any time.
- How We Share Your Information
4.1. Service Providers: We may share your information with third-party service providers who assist us in delivering our services, but only to the extent necessary for them to perform their tasks.
4.2. Legal Compliance: We may disclose your information when required by law, legal processes, or government requests.
4.3. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our company, your information may be transferred as part of that transaction, subject to confidentiality obligations.
- Data Security
We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. While we strive to protect your data, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
- Your Rights
6.1. Access and Correction: You have the right to access and correct your personal information held by us. You can update your account details through our platform or contact us for assistance.
6.2. Data Portability: Upon request, we can provide you with a copy of your data in a structured, machine-readable format.
6.3. Withdrawal of Consent: You can withdraw your consent for marketing communications at any time by following the provided instructions or contacting us.
- Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect or maintain personal information from children.
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on our website, and the date at the top will indicate the effective date of the revised Privacy Policy.
- Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:
Gigatech MSP
100 Ave Industrial 9835
Cidra, PR 00739
+1(939) 419-4643
We will do our best to address your inquiries and concerns promptly.
Thank you for choosing Gigatech MSP. Your privacy is important to us, and we are dedicated to safeguarding your personal information.
[End of Privacy Policy]
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